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Bookings

The call you don't answer becomes someone else's table.

Mid-service, at 23:40, and when three people ring at once — the phone still gets answered. Guests who would rather book themselves do it on your site. Everything lands in the same diary, so a table is never sold twice.

Hear it live

Where bookings come from

Open now

YOUR VENUE

Restaurant
DIRECTIONS
CALL

On your own website

A booking widget that goes on your site with one line of code. Works on WordPress, Wix, Squarespace, Shopify and custom builds. No website? You get a booking page with its own link and QR code.

Incoming call

AI assistant

00:42

Good evening, how can I help you?

A table for 4, at 19:30.

Over the phone, 24/7

The AI assistant answers on the first ring, including after closing. It holds a real conversation rather than a menu tree, and copes with being interrupted.

Same availability, same rules, same diary. A table cannot be sold twice.

What happens on a call

Not a script that falls over the moment someone asks something else.

An example of how a call runs. Not a recording.

Evening — any chance of a table for six tonight, around eight?

Good evening, you're through to the AI assistant. One moment… eight is fully booked. I can do half seven, or quarter past nine.

Quarter past nine is fine.

Held for you. Anything the kitchen should know — allergies, a high chair?

One of us eats gluten free.

Noted. A confirmation is on its way to your WhatsApp, with a link if you need to move it.

What is going on underneath

  1. Says it is an AI at the start — required in the EU.
  2. Handles several calls at once. A human host cannot.
  3. Checks the live diary, not a fixed number of slots.
  4. Locks the table the instant it is quoted, so it cannot be double-sold.
  5. Thinks about your table plan: a party of 10 against an 8, a 4 and a 2 takes the 8 + 2, leaving the 4 free.
  6. Respects opening hours, closed days and the last seating.
  7. Confirms small parties itself; larger ones are held for your approval.
  8. When you are full, it offers a genuine alternative time.
  9. Answers questions about hours, allergens, parking and the menu from your own information.
  10. Never invents an answer. What it does not know reaches you as a callback request.
  11. Every call is recorded and summarised.

And afterwards

  1. Confirmation on WhatsApp, in the language the booking was made in. Email and SMS are available too.

  2. A one-time secure link so the guest can move or cancel it themselves, without phoning during service.

  3. No-show reminders on your timing, respecting quiet hours.

  4. A request for feedback after the visit.

Orders too

Takeaway and delivery, taken by phone while everyone is on the floor.

Kitchen ticket

  • Prices come from your real menu and are calculated server-side.
  • The price locks at the moment of the order.
  • The delivery address is confirmed piece by piece.
  • Orders wait for your approval before they reach the kitchen.
  • Payment through a secure WhatsApp link with Mollie. Deposits supported. Card details are never stored.

What you see

What you see
  • One screen with today and the occupancy ahead.
  • A queue of what is waiting on your approval and which questions are open.
  • Guest history that cannot be edited to flatter anyone.
  • Manual bookings, with a warning when one falls outside your own rules.
  • Reports, with a warning when a sample is too small to conclude anything from.
  • A full audit trail. EU hosting, GDPR. Each venue isolated at database level.

Works alongside

Already running something? It does not have to go.

FormitableZenchefLightspeedunTillDeliverectMollieShopifyWooCommerceGoogle CalendarCalendlyCal.comSlackHubSpotZapier

European hospitality software differs by country. If yours is not listed, ask — we will check whether it can be connected.

What it costs

from € 59 per month

  • No commission and no cover fees per booking.
  • 7-day free trial.
  • Cancel monthly.
  • Live in about 3 working days.
  • Two languages included, further languages at extra cost.

What it does not do

Better honest up front than disappointed later.

  • It does not replace your host. It absorbs the calls that would otherwise go to voicemail.
  • Call minutes are metered. This is not unlimited calling.
  • A plan carries two languages of your choosing, not every language the assistant can speak.
  • It is a receptionist for phone and web — not a till, not accounting, not a marketing platform.
  • Anything needing a human judgement comes to you.

Hear it yourself

The fastest way to judge whether this works is to see it live at Phone Assistant AI.

See it live →
+31 53 201 0060CallBook a meeting