Bookings

The call you don't answer becomes someone else's table.

Mid-service, late in the evening, or when three people ring at once: the phone still gets answered. Guests who would rather book themselves do it on your site. Everything lands in the same diary, so a table is never sold twice.

Book a meeting →Ring the demo+31 53 201 00 53

Where bookings come from

Open now

YOUR VENUE

Restaurant

DIRECTIONS

CALL

On your own website

A booking widget that goes on your site with one line of code. Works on WordPress, Wix, Squarespace, Shopify and custom builds. No website? You get a booking page with its own link and QR code.

Incoming call

AI assistant

00:42

Good evening, how can I help you?

A table for 4, at 19:30.

✓

CONFIRMED

Friday 19:30

4 guests

Over the phone, 24/7

The AI assistant answers on the first ring, including after closing. It holds a real conversation rather than a menu tree, and does not lose the thread if you interrupt it.

Same availability, same rules, same diary. A table cannot be sold twice.

What happens on a call

Not a script that falls over the moment someone asks something else.

At the same moment

TThomas2 guests · 19:00

LLaura6 guests · Saturday

PPieterMoved a booking

7 more callsanswered at the same time

09:41

Incoming call

The assistant answers automatically

DeclineAccept

Call ended

SSanne Bakker+31 6 24 55 •• ••

Live transcript

Assistant: Good morning, De Zilveren Reiger. How can I help?

Sanne: I'd like a table for four on Friday evening.

Assistant: Of course. On Friday the twelfth I have 19:00 or 20:30. Which would you prefer?

Sanne: 20:30, please. And one of us doesn't eat shellfish.

Assistant: Noted. The window table on the canal side is free then. Shall I hold it?

Sanne: Yes, lovely.

Assistant: Booked: Friday the twelfth at 20:30, four guests, window table, no shellfish. The confirmation is on its way.

Table booked4 guests · Friday20:30

Confirmation sent

De Zilveren Reiger

Phone Assistant AI

Reservation · 41Confirmed

Sanne BakkerHerengracht, Amsterdam+31 6 24 55 •• ••

3 details

Friday 12 September20:30 · table held 2 hours

Window tableTable 7, on the canal side

Allergy notedOne guest, no shellfish

Table at20:30

Handled by Phone Assistant AI

At the same moment

SSofie€31.20 · Delivery

JJeroen€58.00 · Pickup

EEmma€22.75 · Delivery

7 more callsanswered at the same time

17:34

Incoming call

The assistant answers automatically

DeclineAccept

Call ended

DDaan Visser+31 6 41 20 •• ••

Live transcript

Assistant: Kaito Sushi, good evening. Delivering to Westersingel again?

Daan: Yes please.

Assistant: Great. What would you like tonight?

Daan: The salmon deluxe box and the spicy tuna rolls, with extra wasabi.

Assistant: Got it. Edamame is €1 off tonight. Shall I add one?

Daan: Go on then.

Assistant: Done. That's €44.40, at Westersingel in 30 minutes. The payment link is on its way.

Order ready3 items · Delivery€44.40

Order sent to the kitchen

Kaito Sushi

Phone Assistant AI

Delivery · 128Awaiting payment

Daan VisserWestersingel, Rotterdam+31 6 41 20 •• ••

3 items

Salmon deluxe box24 pieces · no ginger€28.90

Spicy tuna rollsExtra wasabi€9.50

Edamame€1 off tonight€4.50

Subtotal€42.90

Edamame special−€1.00

Delivery fee€2.50

Total€44.40

Handled by Phone Assistant AI

An example of how a call runs, played out. Not a recording of a real guest.

Or let the assistant call you instead

Ring the demo+31 53 201 00 53

Questions owners ask us

0:00
And if three people ring at once?
All three are answered. A human host cannot do that.
0:04
Does my guest hear that it is not a person?
Yes. It says it is an AI at the start. That is required in the EU.
0:12
Does it work from a fixed number of slots per hour?
No. It checks your live diary, at that moment.
0:21
And if we are closed that evening?
Opening hours, closed days and the last seating are respected.
0:28
Will it give away my biggest table?
No. With a party of ten and a table of eight, one of four and one of two, it takes the eight plus the two. The table of four stays free.
0:35
And when we are full?
It offers another time that is genuinely free, rather than brushing the guest off.
0:42
Can the same table be sold twice?
No. The table is locked the moment it is offered.
0:51
And if somebody asks something that is not in there?
It answers from your own information and never invents anything. What it does not know reaches you as a callback request.
1:03
Does it decide everything itself?
It confirms small parties itself. Larger ones wait for your approval.
1:09
How do I know what was agreed?
Every call is recorded and summarised.

And afterwards

Confirmation on WhatsApp, in the language the booking was made in. Email and SMS are available too.
A one-time secure link so the guest can move or cancel it themselves, without phoning you during service.
No-show reminders at the times you choose, and never in the middle of the night.
A request for feedback after the visit.

Orders too

Takeaway and delivery, taken by phone while everyone is on the floor.

Kitchen ticket

Prices come from your own menu and are worked out on our side, not in the guest’s browser.
The price locks at the moment of the order.
The delivery address is read back and confirmed.
Orders wait for your approval before they reach the kitchen.
Payment through a secure WhatsApp link with Mollie. Deposits supported. Card details are never stored.

What you see

One screen with today and the occupancy ahead.
A list of everything waiting on your approval and which questions are still open.
A history for every guest that cannot be edited after the fact.
Manual bookings, with a warning when one falls outside your own rules.
Reports, with a warning when it is too few guests to draw anything from.
A full audit trail. EU hosting, GDPR. Each venue isolated at database level.

Works alongside

Already running something? It does not have to go.

FormitableZenchefLightspeedunTillDeliverectMollieShopifyWooCommerceGoogle CalendarCalendlyCal.comSlackHubSpotZapier

European hospitality software differs by country. If yours is not listed, ask. We will check whether it can be connected.

What it costs

Four plans for the phone assistant, one price for online booking alone. No commission per booking, one month’s notice to cancel.

AI phone assistant · Hello

€ 29 a month

The entry plan: 60 call minutes a month, roughly 30-40 calls. Online booking is included for the first month. Need more? Starter € 59 (150 min), Growth € 149 (400 min), Scale € 289 (800 min).

Answers during service, at night and when you are closed
Bookings recorded, a call summary after every call
Two languages included; an extra language € 29 a month
Online booking included for the first month, then € 49
One-off setup € 149, waived after 12 months

Online booking only

€ 49 a month

Guests book themselves through your website or a QR code. No phone assistant.

Booking 24/7 from your own site
Confirmations and reminders sent automatically
Table plan and one overview
Phone assistant can be added later

✓ 14-day free trial
✓ No commission per booking
✓ Cancel with one month’s notice
✓ Live in about 3 working days

What it does not do

Better honest up front than disappointed later.

It does not replace your host. It absorbs the calls that would otherwise go to voicemail.
The number of call minutes is limited. This is not unlimited calling.
A plan carries two languages of your choosing, not every language the assistant can speak.
This is for bookings and orders. It is not a till, not accounting and not a marketing platform.
Anything a person has to decide on comes to you.

Hear it yourself

Want to know whether this works? See it live at Phone Assistant AI.

Ring the demo+31 53 201 00 53 Book a meeting →