About us
Horeca Buddy is not a new agency. It is what happens when the two things a venue needs online come together in one place: being found, and answering your guests.
Running a venue is already a job. There is no second job in which you also keep the website current, check the Google profile, answer reviews and work out why Tuesday stays quiet. We exist to take that second job off your plate, without you needing four suppliers to do it.
Not from a report. From the venues we walk into.
Mid-service
The phone rings and nobody can pick it up. Tomorrow you hear a booking on the voicemail that was meant for tonight.
On a Wednesday morning
The menu on your site is from last season. The prices are wrong. Whoever built the site does not answer any more.
When something breaks
You call one supplier, who points at another. Four suppliers, four invoices, and nobody watching the whole picture.
In January
The tables are there. The guests are not. And afterwards it turns out the weeks you could have done something in are long gone.
An owner buys a reservation system from one supplier, a website from another, something for Google from a third. When something breaks, they point at each other. We have seen that often enough to decide it can be done differently.
Not an agency that promises everything. Two brands that are each good at one thing, behind one point of contact and one invoice.
Makes sure you are found
Everything that happens before a guest gets in touch. A site that is fast and correct, and visibility that does not lean on Google alone, because more and more often somebody asks an AI and gets three names back.
Answers your guests
Everything from the moment a guest does get in touch. Online booking on your own site, and a phone that picks up while you are on the floor.
It is exactly between those two that it goes wrong for most venues: the guest finds you, but nobody picks up. Or somebody picks up, but nobody found you. Horeca Buddy exists to close that gap.
Five reasons, and none of them is that we are cheaper.
From being found to the guest who comes back. Nobody can point at somebody else, because there is nobody else.
Not an agency that promises everything. AiOClicks makes sure you are found, Phone Assistant AI answers your guests. Each with its own product behind it.
Nothing has to go first. If a reservation system is already running, this starts next to it rather than in place of it.
Each service has its own plan, cancellable monthly. Start with the piece that hurts most.
Every service page carries a section on what that service does not solve. Better honest up front than a client who works out after three months that they bought something else.
Haaksbergen, on the German border. We work across the Benelux and beyond, in the languages your guests speak.
Tuva Euro B.V.